Refund policy

Refund Policy

Mundolah will arrange for a refund of any product in the event any order is rejected by Mundolah for whatever reason. Please note that pick-up and delivery charges are excluded from any refund.

Return Policy

All orders have been checked for quality and accuracy. However, as a gesture of good will, we may allow your request to return items that are not satisfactory to you, subject to the following:

i. Perishable goods such as food items are not eligible for returns

ii. you must check your order upon delivery, and contact us within 2 days from your time of delivery with your name, contract details, and the reason you are seeking to return any products;

iii. where you have mistakenly purchased a product, you may return the said product within 2 days from the date of delivery, subject to the following:

iv. your purchase was made by way of credit card;

v. any product being returned must be unused and in a resellable condition and in its original packaging; and

vi. your proof of purchase;

vii. For defective products, please contact us.

For wrongly purchased, non-perishable, items that you wish to exchange, please return them within 2 days with your receipt for an exchange.

We apologise that we are unable to exchange hygiene sensitive and perishable items to ensure the safety and health of our customers. Returned items must be unused, in a resellable condition and in its original packaging with proof of purchase and within 2 days of the date you received them.